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Privacy Policy

Last updated: Wednesday, 7th of January 2026​​

SecondLife Collect (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information provided through our website.

1. Information We Collect

When you use our website or submit a collection request, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Postcode

  • Details about items you request for collection

  • Photos you upload through our collection request form

We only collect information that is necessary to provide our services.

2. How We Use Your Information

We use your information to:

  • Review and respond to collection requests

  • Confirm item suitability and arrange collections

  • Communicate with you regarding your request

  • Improve our services and website

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

Your information may be shared only when necessary to:

  • Arrange collections or logistics

  • Comply with legal or regulatory obligations

We do not share personal data for marketing purposes.

4. Data Storage & Security

 

We take reasonable steps to protect your personal information. Data submitted through our website is stored securely and accessed only for legitimate business purposes.

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We retain personal information only for as long as necessary to fulfil the purpose for which it was collected.

5. Cookies

 

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

6. Your Rights

 

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing in certain circumstances

To exercise these rights, please contact us using the details below.

7. Contact Us

 

  • If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

  • Email: info@secondlifecollect.co.uk
    Location: London, United Kingdom

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