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How Collection Works
Our collection process is simple and designed to be convenient. We review all requests to make sure items are suitable for reuse and can be collected efficiently.
STEP-BY-STEP PROCESS
Step 1 — Request a Collection
Submit a request using our online form and include details and photos of the items you’d like collected.
Step 3 — Collection Is Scheduled
If approved, we arrange a collection time based on your location and our route schedule.
Step 2 — We Review Your Items
We review your request to confirm which items we can collect based on condition and current collection routes.
Step 4 — Items Are Collected & Reused
Items are collected and directed towards reuse, recycling, or, where appropriate, donation through trusted partners.
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